Terms of service

Terms of Service – Levoon

Effective Date: 21-04-2026

Welcome to Levoon. By accessing or purchasing from our website, you agree to these Terms of Use. Please read them carefully before using our services.

1. Introduction

These Terms govern your use of the Levoon website and purchases made through it. By using this website, you agree to be legally bound by these terms and our related policies.

This document is published in accordance with the Information Technology Act, 2000 and applicable rules in India.

2. Eligibility
You must be at least 18 years old to make a purchase.
If under 18, usage must be under supervision of a parent/guardian.
We reserve the right to suspend access if eligibility is violated.

3. User Account & Information
You are responsible for maintaining confidentiality of your account.
All information provided must be accurate and complete.
We may suspend accounts for false or misleading information.

4. Products & Pricing
All prices are listed in Indian Rupees (₹) and include applicable taxes (GST).
Prices and offers may change without prior notice.
We reserve the right to cancel orders due to pricing or stock errors.

5. Orders & Payments
Orders are confirmed only after payment or COD verification.

Payment methods include:
UPI
Debit/Credit Cards
Net Banking
Cash on Delivery
Levoon does not store payment details; transactions are handled securely by payment gateways.

6. Shipping & Delivery
Delivery typically takes 3–7 business days.
Delivery attempts may be limited (usually up to 3 attempts).
Incorrect address or unavailability may lead to cancellation.
Risk and ownership transfer upon successful delivery.

7. Returns & Cancellation
Returns and exchanges are subject to our Return Policy.
Products must be unused and in original packaging.
Refund timelines depend on payment method.

8. Cash on Delivery (COD)
COD availability depends on:
Location (pincode)
Order value
Customer history
Repeated order refusals may lead to restriction of COD.

9. Intellectual Property
All website content (logos, images, text, design) belongs to Levoon.
Unauthorized copying or usage is strictly prohibited.

10. User Conduct

You agree NOT to:

Use the website for illegal activities
Provide false information
Attempt fraud or misuse services
Copy or exploit content without permission

11. Product Information Disclaimer
We aim to display products accurately.
Minor variations in color or appearance may occur due to screen differences.

12. Limitation of Liability

Levoon is not liable for:

Delivery delays due to logistics issues
Minor product variations
Indirect or incidental damages

13. Force Majeure

We are not responsible for delays caused by events beyond control such as:

Natural disasters
Government actions
Strikes or system failures

14. Indemnity

You agree to indemnify Levoon against any loss caused by:

Misuse of website
Violation of these terms
Fraudulent activity

15. Privacy

Your data is handled as per our Privacy Policy.

16. Governing Law

These Terms are governed by the laws of India.

All disputes shall be subject to jurisdiction of:

📍 [ Surat, Gujarat]

17. Termination

We may suspend or terminate access if:

Terms are violated
Fraud is suspected

18. Changes to Terms

Levoon reserves the right to update these terms at any time. Continued use of the website implies acceptance.